"There is such exquisite charm in this lovely B&B. I am so glad to have had an opportunity to stay here.". - Tanya Kozak, Coquitlam, BC
Your privacy is important to us. This policy tells you what information we gather about you, how we use it, to whom we may disclose it, how you can opt out of the collection, use or disclosure of your personal information and how to get access to the information we may have about you.
We collect information about guests such as name, address, phone numbers, automobile license plate number, make model and year, credit card number and special needs. We may collect the information from you directly, from a family member or a business associate making the reservation for you. We may obtain it by telephone, in person, by mail, fax or e-mail. We may retain this information in written form or electronically. Providing us with this information will help us to serve you better.
Using the Information:
We use the information collected to help make your stay more enjoyable, to assist in arranging payment of your accounts and to provide further information to you about our facilities and programs. We will retain your information only for as long as required by law or as necessary for the purposes for which it is collected. Your personal information will not be used for any other purposes without your consent.
We will not disclose any personal information collected about you to anyone else, unless required to do so by law, except when we provide this information to firms we retain to assist us in forwarding further information to you, or in collecting funds owing by you. If our business is sold, we may provide this information to the purchaser of our business. We will comply with all laws which require us to supply information to government agencies and others. We will not otherwise sell, transfer to trade any mailing list which includes your information.
Keeping Information Secure:
We will keep written information in a secure place. If the information is stored electronically, it will be password-protected and only available to those members of our staff who require it.
Access to Information:
If you wish to review the personal information we keep about you, please contact our Privacy Officer at the address set out below. At your request, subject to applicable law, we will delete your personal information from our records.
Obtaining Your Consent:
By providing personal information to us, you are consenting to us using it for the purposes set out above and disclosing it to the parties described above. If you do not want us to use any personal information about you or wish to limit the use or disclosure of this information by us, please contact our Privacy Officer at the address set out below by phone, fax or e-mail.
Privacy Officer: Sarah Armstrong
"What a delight it was to be with you. It was only our second experience with a BandB. Your hospitality, the furnishings, were so charming – far exceeds a hotel or motel. The Norman Rockwell collection makes me so nostalgic!" - Cliff & Marion Schiffer, New York, USA